Welcome to Grand Asia Restaurant online reservation system. By using our website and making an online reservation, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use our reservation system.
1. General
1.1. Service Provider: This online reservation service is provided by Grand Asia Restaurant, located at 4 Papanikolaou St, Rhodes, 85100, Greece.
1.2. Acceptance of Terms: By making a reservation through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.
1.3. Amendments: Grand Asia Restaurant reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on this page and will be effective immediately upon posting. Your continued use of the reservation system after any such changes constitutes your acceptance of the new Terms and Conditions.
2. Online Reservations
2.1. Reservation Confirmation: All online reservations are subject to availability and confirmation. Upon successful completion of your reservation, you will receive an email confirmation to the address provided. This email will contain your reservation details, including date, time, number of guests, and a unique confirmation number. Please retain this email for your records.
2.2. Accuracy of Information: You are responsible for ensuring that all information provided during the reservation process (e.g., date, time, number of guests, contact details) is accurate and complete. Grand Asia Restaurant is not responsible for any issues arising from inaccurate information provided by you.
2.3. Minimum Age: By making a reservation, you confirm that you are at least 18 years of age or are making a reservation with the consent and supervision of a parent or legal guardian.
2.4. Special Requests: While we will do our best to accommodate special requests (e.g., dietary restrictions, seating preferences), these are not guaranteed and are subject to availability and our ability to fulfill them. Please note any significant dietary allergies in the special requests section.
2.5. Table Allocation: Table allocation is at the sole discretion of Grand Asia Restaurant. We will endeavor to meet any specific requests, but cannot guarantee a particular table.
3. Cancellation and Amendments
3.1. Cancellation Policy: You may cancel your reservation without charge up to 5 hours/minutes before your scheduled reservation time. To cancel, please use the link provided in your confirmation email or call us directly at +30 22410 57700
3.2. Amendments: To amend your reservation (e.g., change time, date, or number of guests), please use the link in your confirmation email or call us directly at +30 22410 5700. Amendments are subject to availability.
4. Arrival and Seating
4.1. Punctuality: We kindly request that you arrive on time for your reservation. We hold tables for 30 minutes past the reservation time. If you anticipate being late, please call us to inform us.
4.2. Late Arrival: If you arrive more than 30 minutes late without prior notification, your table may be released, and your reservation may be considered a no-show. We will do our best to seat you upon your arrival, but it will be subject to availability.
4.3. Party Size: Please ensure the number of guests in your party matches your reservation. If your party size changes significantly, please notify us in advance. We may not be able to accommodate additional guests without prior arrangement.
5. Payment
5.1. Reservation Charges: Generally, there is no charge for making a standard reservation. However, for certain special events, large parties, or peak times, a deposit or full pre-payment may be required. This will be clearly communicated during the reservation process.
5.2. On-Site Payment: All food and beverage charges incurred at the restaurant will be paid directly at the restaurant after your meal. We accept [ Credit cards, cash and Iris payment.
6. Privacy Policy
6.1. Data Collection: We collect personal information, such as your name, email address, phone number, and reservation details, to process your reservation and for communication purposes.
6.2. Data Usage: Your information will be used solely for the purpose of managing your reservation and for internal restaurant operations. We will not share your personal information with third parties for marketing purposes without your explicit consent.
6.3. Security: We take reasonable measures to protect the security of your personal information. However, no internet transmission is entirely secure.
7. Limitation of Liability
7.1. Disclaimer: Grand Asia Restaurant will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the reservation system; (b) any conduct or content of any third party on the reservation system; or (c) unauthorized access, use, or alteration of your transmissions or content.
7.2. System Availability: While we strive to ensure the reservation system is always available, we do not guarantee uninterrupted or error-free access. We may temporarily suspend or withdraw access to the system without notice for maintenance or other reasons.
8. Governing Law and Jurisdiction
8.1. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Greece.
8.2. Jurisdiction: Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Greece.
9. Contact Information
If you have any questions about these Terms and Conditions or your online reservation, please contact us at:
